Privacy Policy
Effective November 9, 2026. This policy explains how we use information when you browse Trinket Fold, place an order, create an account or contact us. Guncha LLC operates this website.
What you share with us
During checkout, we collect your name, billing and shipping addresses, email, phone number and order details. If you create an account, we also keep your account credentials in a protected form. Messages sent through our contact form include the contact details and text you provide.
Our website also receives technical information such as your IP address, browser type and the pages you request. We use it to operate the site, troubleshoot errors and help prevent misuse.
How we use it
We use your information to handle orders, send order updates, answer questions, manage returns and maintain required records. We do not use our contact form as a mailing-list signup, and we do not sell your personal information.
Who receives information
We share only the details needed with services that help us run the website, send emails, process transactions and deliver orders. We may disclose information when required by law or to protect against fraud and misuse. We do not share your information for targeted advertising.
Cookies and your choice
Necessary cookies keep your bag, checkout session and account login working. We also remember your cookie choice in a cookie and your browser’s local storage. These functions remain available if you decline optional cookies.
We currently do not use analytics or advertising cookies. Our cookie bar lets you accept or decline optional cookies, and the Cookie Settings link in our footer reopens that choice. You can also delete or block cookies in your browser, although doing so may interrupt your bag or account session.
How long we keep information
We retain order records as needed for accounting, legal obligations and resolving disputes. We keep account and support information for as long as it serves those purposes. We use reasonable safeguards, but no internet service can promise absolute security.
Your requests
You can ask to access, correct or delete personal information, subject to records we need to keep by law. Depending on where you live, you may have additional privacy rights. We may need to verify your identity before fulfilling a request. We will not treat you differently for making a privacy request.
Our site is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can address it.
Contact and updates
We will post material changes on this page with a new effective date. For privacy questions or requests, contact [email protected] or 608-957-1193, Monday–Friday, 9 AM–5 PM PT.
Guncha LLC
18608 139th Ave NE
Redmond, WA 98052