Shipping Policy

Your organizer is prepared in 1–3 business days. Once it ships, standard transit takes 3–7 days. These are separate stages; the transit estimate starts after dispatch.

Shipping cost

Standard shipping is $7.95 per order. Orders of $125 or more ship free, before tax. Your bag and checkout show the shipping charge before you place an order. Sales tax is calculated at checkout using your shipping address.

Where we deliver

We serve the contiguous 48 United States and Washington, DC. We cannot ship to Alaska, Hawaii, U.S. territories, military postal addresses or destinations outside the United States.

Following your delivery

When your order ships, we email the tracking details. Check your street address, apartment or unit number and ZIP code before placing your order. If an address needs correcting, contact us promptly; we can make changes only before dispatch.

If the timing changes

If your order has not shipped by the end of the third business day, we will email you with a revised ship date. You may agree to the new date or cancel for a full refund. If you cancel, we will return the payment rather than issue store credit.

For a parcel that arrives damaged or appears lost, contact us with your order number and tracking information so we can help resolve it. Photos of the parcel and any damage are useful.

Business days are Monday through Friday, excluding U.S. federal holidays.

Questions about a shipment?

[email protected] · 608-957-1193
Monday–Friday, 9 AM–5 PM PT
Guncha LLC · 18608 139th Ave NE, Redmond, WA 98052